Description
About the position
We are conducting a selection process to build a reserve registration list for future hiring of professionals to work as IT Support Analysts.
Hiring is contingent upon approval and contract signing resulting from a public tender. Approved candidates will be called as needed by the company, provided it wins the tender.
Main responsibilities
Providing IT user support and assistance;
Installing, configuring, and maintaining computers and peripherals;
Installing and updating software;
Diagnosing and resolving hardware and software issues;
Supporting network infrastructure;
Configuring printers and equipment;
Providing technical support for corporate systems and platforms;
Performing other duties compatible with the role.
Requirements
Completed higher education degree in Information Technology or related fields;
Minimum of 6 months’ experience in IT technical support roles;
Knowledge of Windows, Microsoft Office, computer maintenance, and networking;
Strong communication skills, organizational ability, and teamwork orientation.
Advantages
Experience in public sector institutions;
Knowledge of network infrastructure;
IT certifications will be considered an advantage.
Required documentation
Candidates must attach the following documents at the time of application:
Updated resume;
Undergraduate diploma;
Document proving a minimum of 6 months’ professional experience in IT (e.g., CTPS, employer’s statement, service provision contract, or equivalent);
Certificate(s), statement(s), or document(s) verifying experience in services compatible with the scope of this hiring, such as:
IT technical support;
Help Desk;
Service Desk;
User support;
Computer maintenance;
IT infrastructure;
Network administration;
Or other similar services.
Important information
This position is intended to form a reserve registration list.
Hiring is contingent upon the company’s success in the public tender.
Only candidates meeting all requirements will be invited to subsequent stages of the selection process.
Compensation: R$1.621,00 – R$4.820,69 per month
Work location: Remote