Description
Job Summary:
Responsible for greeting patients courteously, managing appointments, providing information, and supporting clinic organization.
Key Highlights:
1. Greet patients courteously and professionally
2. Assist with appointment scheduling and medical record organization
3. Contribute to excellence in patient service
* Greet patients courteously and professionally.
* Provide in-person, telephone, and WhatsApp customer service.
* Assist with appointment scheduling, confirmation, and rescheduling of consultations and procedures.
* Provide information about services offered by the clinic.
* Support patient registration and updating of patient data in the system.
* Organize documents, medical records, and health insurance authorizations, as needed.
* Assist in directing patients to examination rooms and clinic departments.
* Support the team in organizing the reception area and patient service flow.
* Contribute to meeting quality standards and excellence in patient service.
* Perform other duties compatible with the role, always under supervisor guidance.
Compensation: R$800.00 per month
Benefits:
* Transportation allowance
Work Location: On-site