Description
Penso Tecnologia is an IT services company created to enable clients to leverage technology in support of their businesses. We align with global technologies to expand our clients’ businesses. Our portfolio includes on-premises solutions and cloud computing solutions.
Penso is experiencing strong growth and we are seeking talented individuals ready to embrace new challenges and pursue professional growth.
**WE DREAM BIG:**
In the coming years, we aim to grow significantly and become one of Brazil’s largest corporate suites.
**What will you find at Penso/Client?**
Client located in: Brasília Region - DF
Client specialized in the: Legal sector
Opportunity to develop expertise in: End-user support, comprehensive technology administration covering diverse cloud, on-premises, and modern solutions within infrastructure
**Responsibilities and Duties** **What will be your mission at Penso?**
Our team focuses on delivering on-site support to the client’s end users. In this role, key challenges include providing support to end users and VIPs, as well as designing and executing small-scale processes and projects.
On a day-to-day basis, the technical professional will receive support from advanced-level teams and their manager to assist with highly complex demands or when questions arise.
**Requirements and Qualifications** **What experience and background do we expect from you?**
* Currently enrolled in or having completed a bachelor’s degree, technical course, or technology-focused undergraduate program related to IT;
* Experience providing on-site and help-desk support to end users and VIPs;
* Ability to draft and manage IT documentation;
* Technical knowledge of hardware-related routines (e.g., cleaning, replacing motherboards, memory);
* Understanding of infrastructure and backup concepts;
* We count on you to enhance our clients’ IT environments—making IT work for the business!
**Additional Information**
PENSO TECNOLOGIA delivers world-class global technology through a fully Brazilian company. We believe in autonomy and continuous development for our employees. **\#JoinPenso.**
**What Does It Mean to Be a Thinker?**
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We seek individuals who embody:
* Collaboration
* Partnership
* Knowledge
* Willingness to Learn
* Passion for IT
Here, we are:
* Partners
* Accessible
* Trustworthy
* Proactive
**Our Rituals**
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### **\#PensoDay**
Every six months, we share company goals, challenges, and results, followed by a happy hour.
### **\#PensoAcademy**
Each month, a new technical and behavioral training session is offered on our online platform.
**Benefits**
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* Childcare allowance: R$677.00 for children aged 0–24 months | R$593.00 for children aged 24–60 months (\*\*)
* Library with book lending service
* Valet parking (\*)
* On-site or hybrid work arrangements (\*)
* Commission plan (\*)
* Amil Health Insurance Plan
* Psicologia Viva
* R$200.00 birthday bonus
* Decompression room, cafeteria, and games area
* Life insurance
* Meal voucher: ~R$660.00/month (R$30/day)
* Transportation voucher (R$3.00 discount\*)
* Discounts at universities (up to 50%), pharmacies (up to 75%), and English courses
* Exclusive travel platform with discounts
(\*) Confirm with authorized departments. (\*\*) For employees with children.
**Find Your Ideal Role**
Choose the right opportunity for you:
* **Specialists and Management:** https://pensoespecialistas.gupy.io/
* **Technical and Support Roles:** https://pensotecnicas.gupy.io/
* **Diversity:** https://pensodiversidade.gupy.io/