Description
We are seeking a committed, communicative professional with a strong desire to grow and join our team. This position offers the opportunity to work in a dynamic, collaborative environment focused on human and professional development. We seek someone who values excellence in customer service, demonstrates initiative, and is eager to learn—contributing to strengthening our results and our students' experience. If you enjoy learning, connecting with people, and growing within a solid, recognized network, this opportunity is for you!
**Responsibilities and duties**
* Conduct in-person, phone, WhatsApp, and social media interactions;
* Present the school’s courses, pricing, differentiators, and commercial terms;
* Lead the sales process consultatively—understanding customer needs and offering personalized solutions;
* Monitor the sales funnel and perform consistent follow-ups with leads;
* Support scheduling management for trial classes and school visits;
* Participate in external promotional events and activities (trade fairs, school visits, leaflet distribution, etc.);
* Record all contacts and updates in the CRM system.
* Create social media content (videos)
**Requirements and qualifications**
* Prior experience in consultative sales (preferably in free courses, schools, or franchises);
* Proficiency in multi-channel customer service (phone, WhatsApp, in-person);
* Basic knowledge of CRM systems and sales funnels;
* Availability for a 39-hour weekly schedule, including Saturdays;
* Enthusiasm for goals, variable compensation, and public interaction;
* Completed high school education;
* Preferred: pursuing or having completed a bachelor’s degree in Administration, Marketing, Sales, or related fields.
**Additional information**
Transportation Voucher (TV), per CLT policy
Meal Voucher (MV = BRL 240.00)
Partial or full tuition scholarship for CNA+ language courses after the probationary period (90 days)
Opportunity for professional growth within the school and the CNA network.
**About CNA Languages**
CNA Languages is an English and Spanish teaching network with over 50 years of market presence and part of the CNA+ educational group, serving approximately 400,000 students annually across more than 730 units nationwide. It is one of the most awarded brands in the national franchising sector. Among over 3,000 brands, CNA Languages is the only network to have received the ABF (Brazilian Franchise Association) Excellence Seal for 32 consecutive years. In 2020, ABF also named CNA Languages “Franchisor of the Year.” Additionally, the brand won the Top Education Award in 2023, further consolidating its leading position. CNA Languages also appears on the “Best Franchises in Brazil” list, awarded the “5-Star Seal” by Pequenas Empresas & Grandes Negócios (PEGN) magazine, and ranks among the Top 25 Franchises by Grupo Bittencourt.
**About Ctrl+Play**
Ctrl+Play is a technology and innovation franchise network offering robotics and programming courses for individuals aged seven and older. With exclusive teaching methodologies and advanced technological resources, students develop skills in programming, robotics, game creation, 3D modeling, and logic concepts—in a dynamic, fun, and engaging way—providing a stimulating and enriching learning experience. The school has been part of the CNA+ group since November 2023 and currently operates over 90 units. Ctrl+Play is also a franchisor member of the Brazilian Franchise Association (ABF).
**About the CNA+ Educational Group**
An educational group comprising over 900 franchises across all Brazilian states, CNA+ includes the brands CNA Languages and Ctrl+Play. The language teaching franchise (English and Spanish courses) has over 50 years of market experience and serves around 400,000 students annually across more than 730 units—ranking among the most awarded brands in national franchising. Ctrl+Play, the technology and innovation franchise, offers robotics and programming courses for individuals aged seven and older. It joined the CNA+ group in November 2023 and currently operates over 90 units.