Description
Job Summary:
The Warranty Specialist handles internal warranty processes, analyzes technical failures in parts, audits documents, monitors manufacturer deadlines, and requests reimbursements, ensuring both technical and administrative compliance.
Key Highlights:
1. Analysis and management of vehicle and parts warranty processes
2. Issuance and tracking of warranty reports
3. Handling courtesy-related requests
Your responsibilities include monitoring deadlines, directing requests to the manufacturer, issuing invoices, and assisting in tracking courtesy services, ensuring both technical and administrative compliance. **Detailed Job Description for Warranty Specialist:**
* **Responsibilities:** Conduct internal warranty processes (RG), analyze technical failures in parts, audit documents, monitor manufacturer return deadlines, and request reimbursements.
* **Main Activities:**
* Analyze vehicle and parts warranty processes to verify whether defects comply with factory policies.
* Issue input and output invoices for component analysis or replacement.
* Handle courtesy-related requests when necessary.
* Issue and track warranty reports, keeping customers informed.
* **Typical Requirements:**
* Prior experience with warranty processes or after-sales operations at dealerships.
* Technical knowledge of automotive mechanics (preferred).
* Proactivity and organizational skills to manage workflows and deadlines.
Compensation: R$2.300,00 - R$2.900,00 per month
Benefits:
* Medical assistance
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site