Innovation Internship

Description

Job Summary: Customer Experience and Innovation Intern to support indicator management, communication, project governance, and continuous improvement of customer experience, with a focus on digital solutions. Key Highlights: 1. Dynamic and strategic involvement in customer experience and innovation 2. Support for developing digital solutions in Power BI 3. Collaboration on innovation and continuous improvement projects If you are interested in working in a dynamic and strategic area focused on **customer experience, innovation, and digital solution development**, this opportunity may be right for you. We are seeking an **intern** to support ADM’s **Customer Experience (CX) and Innovation** team, contributing to indicator management, communication plans, project governance, and initiatives aimed at continuously improving the experience of customers, producers, and drivers. **Your day-to-day responsibilities will include:** * Supporting the **management and execution of the communication plan** aimed at enhancing customer, producer, and driver awareness; * Monitoring and updating **customer experience metrics and indicators**, ensuring visibility and tracking of results; * Supporting **cost management**, budget control, and monitoring of service contracts and promotional items; * Contributing to the **governance of action plans and training plans**, ensuring implementation and monitoring of initiatives; * Supporting the **development of solutions and dashboards in Power BI (PBI)**, assisting in strategic data analysis and presentation; * Participating in **innovation projects**, collaborating on the creation and implementation of new **What we’re looking for:** * Students pursuing degrees in **Marketing, Business Administration, Engineering, Business, Innovation, Digital Transformation, or related fields**; * Communicative, collaborative profile with strong teamwork skills; * Organized, curious, and passionate about innovation and customer experience. **Nice-to-have qualifications:** * Intermediate proficiency in **Excel** and **PowerPoint**; * Experience or interest in **Power BI (PBI)**; * Intermediate English (reading and writing). Position Type: Internship / Trainee Contract Duration: 24 months Compensation: R$1\.700,00 \- R$1\.720,00 per month Selection Question(s): * Hello, candidate! Do you have a LinkedIn profile? Please share the link here. Thank you! Work Location: On-site