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Senior Project Analyst, Governance & CRM (Salesforce)

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience level6 to 10 years
Education levelBachelor's Degree

Description

We are seeking a professional with an analytical, structured, and execution-oriented profile to manage strategic projects, corporate governance, operational compliance, and support/implementation of the company's Salesforce ecosystem. This position will play a fundamental role in organizing internal processes, tracking cross-departmental initiatives, standardizing workflows, implementing corporate controls, and advancing CRM and sales automation tools. The professional will operate cross-functionally across business areas, technology, sales, legal, and executive leadership, ensuring alignment among processes, compliance, and operational efficiency. **Responsibilities and Duties** Key Responsibilities Strategic Project Management * Lead multidisciplinary corporate projects from inception to delivery; * Structure project schedules, workflows, KPIs, and governance frameworks; * Monitor deadlines, risks, dependencies, and action plans; * Organize follow-up meetings with internal departments and external partners; * Prepare executive presentations and managerial reports for senior leadership. Compliance, Governance, and Processes * Support the development and maintenance of internal policies, processes, and controls; * Ensure adherence to compliance and corporate governance guidelines; * Map, review, and optimize operational processes; * Support internal audits and document management; * Develop workflows and controls to ensure traceability and operational security. Salesforce and Corporate Systems * Participate in Salesforce implementation, support, and continuous improvement; * Translate business area requirements into workflows and functional specifications; * Monitor CRM integrations, configurations, and automations; * Support internal users, training, and platform adoption; * Collaborate with vendors, consultants, and technical teams. **Requirements and Qualifications** Requirements Mandatory * Experience managing corporate projects; * Knowledge of compliance, governance, and process structuring; * Hands-on experience with Salesforce (implementation, operation, or support); * Strong analytical capability and ability to manage multiple concurrent demands; * Excellent interpersonal communication and cross-functional interface skills; * Proficiency in Excel, PowerPoint, and project management tools. Preferred * Certifications in Salesforce, Scrum, PMP, or similar; * Experience with CRM, sales automation, or digital transformation; * Experience in medium- to large-sized companies; * Familiarity with Power BI, ERP systems, and workflow tools; * Experience in process design and continuous improvement. **Additional Information** Basic Food Basket (food \+ hygiene) Medical Plan with no co-payment Wellhub/Gympass for your health and well-being StarBem and Avus — free monthly psychological, nutritional, and general clinical support! Special discounts at Raia and Drogasil Pharmacies Discounts at Hermes Pardini, Labi Exames, Sabin, and A\+ Transportation Allowance COMPENSATION: TO BE NEGOTIATED We invite you to join a dynamic and talented team where you can develop your skills and grow professionally. At our company, we value teamwork, innovation, and commitment to excellence. If you seek a stimulating work environment with opportunities for continuous learning and challenging projects, join our team!

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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