Activation Technician | Criciúma

Description

Job Summary: The professional will join the activation team, responsible for installing, configuring, and maintaining internet equipment at customers' premises, ensuring customer satisfaction. Key Highlights: 1. Focus on customer satisfaction 2. Teamwork and flexibility 3. Opportunity at an innovative company Remember that customer joy when the doorbell rings and they see the person who will install their internet? The activation team consists of those professionals who visit customers to activate new connections and perform necessary maintenance. In addition, the Activation team also configures equipment and schedules these visits with customers. **Responsibilities and Duties** * Assist in customer installations; * Assist in maintenance of equipment already installed at customers' premises; * Perform installation and configuration procedures for equipment; * Request materials from the warehouse; * Safeguard company assets; * Use tools to measure network parameters; * Use personal protective equipment (PPE); * Use company software; * Answer phone calls; * Contact customers by phone; * Drive company vehicles; * Clean and keep the workplace organized; * Ensure customer satisfaction. * Fill out the service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Teamwork; Flexibility and adaptability to business needs, people, and processes; Task efficiency and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid Brazilian driver's license (Category B). **Additional Information** **Working Hours:** Monday to Friday, from 08:00 to 12:00 and from 13:12 to 18:00. On-site opportunity in Criciúma/SC. Since 1997, we have been guided by customer centricity, delivering telecommunications solutions for residential, corporate, and government clients. We embrace an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná, consistently maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029. This milestone in our history has been accompanied by numerous recognitions from Anatel, including being named the Best Broadband Operator in Southern Brazil for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who make things happen! All this with strong collaboration and appreciation for high performance. Here, you won’t just participate—you’ll co-create the future! Join us in building the future! Unifique—simplifying people’s lives since 1997! **All our job opportunities are open to People with Disabilities** ### **Benefits for Our Employees** Health Insurance Dental Plan Pharmacy Partnerships Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Maternity/Paternity Support Program PPR – Profit Sharing Program Quinquennial Bonus – recognition for years of service Psychological Support Childcare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnership Programs Service Discounts Unifique