Store Attendant

Description

Job Summary: We are seeking a Store Attendant to sell products and services, retain and monetize customers, and ensure customer satisfaction in an environment that values personal and professional development. Key Highlights: 1. Focus on sales, customer retention, and satisfaction. 2. Opportunity for personal and professional development. 3. Collaborative work environment that values people. We are looking for a **Store Attendant** to sell Brisanet Group’s products and services according to customer and company needs. Additionally, to monetize a customer base and retain customers undergoing cancellation processes. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other duties related to the position, as needed by the department and leadership direction; * Sell Brisanet Group’s products and services according to customer and company needs; * Train new colleagues and cover vacations for peers from other stores, as needed; * Monetize a customer base and retain customers undergoing cancellation processes; * Activate and provide support for mobile telephony; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring their satisfaction; * Schedule installations and configure services; * Process plan transfers, registration changes, information updates, and due date adjustments; * Maintain store organization and ensure proper operation of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all security procedures established by the company—including full equipment verification, proper closing of doors and windows, and accurate system logging—thereby safeguarding the premises and ensuring operational continuity. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales methodology and negotiation skills. Preferred qualifications include: * Currently pursuing a bachelor’s degree in Administration, Commercial Management, or related fields; * Proficiency with Google tools (Sheets, Docs). **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment fostering personal and professional development; * Horizontal and vertical organizational structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Daycare Assistance; * Dependent PCD Assistance; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, an inland municipality of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices in small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from inland towns to state capitals**—actively contributing to digital transformation in Brazil.