Description
Job Summary:
IAT I Technician - Field Service is responsible for preventive and corrective maintenance of HFC network equipment, ensuring service restoration and achievement of operational targets with a focus on quality and teamwork.
Key Highlights:
1. Preventive and corrective maintenance of HFC network equipment
2. Focus on quality and rapid service restoration
3. An environment that encourages professional development and autonomy
We are part of one of the world's largest telecommunications groups, committed to delivering the best experience in telephony, internet, and digital solutions to millions of Brazilians. We strive to foster a respectful and relaxed work environment that promotes employee development through challenges and autonomy. Our purpose is to make the new happen; therefore, we value diversity, believing that diverse skills and perspectives make our company more human and innovative.
Position: IAT I Technician - Field Service
Responsibilities:
* Perform preventive and corrective maintenance on HFC network equipment: transceivers, amplifiers, passive components, cables, connectors, and power supplies.
* Ensure service restoration within the area's SLA during corrective maintenance;
* Achieve daily preventive network maintenance targets;
* Monitor and comply with operational performance indicators;
* Carry out job-related tasks to the expected quality standard, both for customers and the company;
* Collaborate as part of a team to ensure rapid service restoration while maintaining quality.
Requirements:
* Completed Technical or Technologist degree (Electronics, Mechatronics, Electrical Engineering, Mechanical Engineering, Telecommunications, Computer Science, Networks, Data Processing Technician, or Information Technology);
* Valid driver's license (Category B - permanent and up-to-date);
Compensation and Benefits Package:
* Fixed salary
* Meal allowance: BRL 50.88 per day
* Health insurance: No monthly fee for the primary insured; dependent coverage subject to deduction
* Dental plan: Bradesco Dental
* Life insurance: MetLife
* Transportation allowance
* Profit-sharing program (PPR) of up to 3.6 monthly salaries per year
* Employee combo: 30% discount on monthly service fees
* Private pension plan
* Pharmacy benefit
* Childcare assistance: Reimbursement of up to BRL 766.00 (per child up to 7 years old)
* Dependent with disability assistance: Reimbursement of up to BRL 1070.00.
* Wellhub (Gympass)
* Meu Pet Club
Work schedule: 6 days on / 1 day off — 3:00 PM to 11:20 PM
Work location: Campinas - SP
Minimum Education Level: Technical Course
Driver's License Requirement: Category B