Telecom Technician - Americana/SP

Description

Job Summary: Professional responsible for preventive and corrective maintenance on HFC network equipment, ensuring service restoration and achievement of daily targets. Key Highlights: 1. Preventive and corrective maintenance on HFC network equipment 2. Ensure service restoration within the SLA 3. Teamwork focused on quality and rapid service restoration We are part of one of the world's largest telecommunications groups, dedicated to delivering the best experience in telephony, internet, and digital solutions for millions of Brazilians. We strive to create a respectful and relaxed environment that fosters employee development through challenges and autonomy. Our purpose is to make the new happen; therefore, we value diversity, believing that different skills and perspectives make our company more human and innovative. **Position: IAT Technician I – Customer Support** **Responsibilities:** * Perform preventive and corrective maintenance on HFC network equipment: transceivers, amplifiers, passive components, cables, connectors, and power supplies. * Ensure, during corrective maintenance, service restoration within the area's SLA; * Achieve daily preventive network maintenance targets; * Monitor and comply with operational performance indicators; * Perform job-related activities with the expected quality level, both from the customer's and the company's perspectives; * Collaborate as a team to ensure rapid service restoration while maintaining quality. **Requirements:** * Completed Technical or Technologist degree (Electronics, Mechatronics, Electrical Engineering, Mechanical Engineering, Telecommunications, Computer Science, Networks, Data Processing Technician, or Information Technology); * Driver's License – CNH (Category B – Permanent and valid); **Compensation and Benefits Package:** * Fixed salary: R$ 2.934,50 * Meal allowance: R$ 53.00 per day. * Health insurance – Employee pays no monthly fee; dependent coverage subject to deduction. * Bradesco Dental Plan. * Life insurance – MetLife * Transportation allowance * Profit-sharing program (PPR) of up to 3.6 salaries/year * Employee combo: 50% discount on monthly service fees. * Private pension plan * Pharmacy benefit * Daycare assistance: Reimbursement of up to R$766.00 (per child up to 7 years old) * Dependent with disability assistance: Reimbursement of up to R$1.070.00. * Wellhub (Gympass) * Meu Pet Club Work schedule: 6 days on / 1 day off – 3:00 PM to 11:20 PM Work location: Americana/SP Minimum Education Level: Technical Course Driver's License Requirement: B Willingness to travel * Transportation allowance * Meal allowance * Dental plan * Daycare assistance * Private pension plan * Profit-sharing program (PPR) * Pharmacy benefit * Life insurance * Health insurance * Employee combo