Receptionist

Description

Job Summary: We are looking for a communicative, organized, and human-centered service-oriented professional to work at the reception of a clinic, providing comprehensive support to clients. Key Highlights: 1. Personalized and human-centered customer service 2. Opportunity for professional growth 3. A welcoming and continuously developing professional environment We seek a communicative, organized professional with a focus on human-centered service to join our team. If you enjoy interacting with people and aspire to professional growth, this opportunity is for you! **Main Responsibilities** * Greet and assist clients in person and by phone, providing comprehensive support and clarifying questions regarding clinic services and operations; * Perform client registration, verification, and organization of documents, including orthodontic records, radiographs, and supplementary examinations; * Schedule, reschedule, and confirm appointments, including for new patients, patients undergoing treatment, or patients who missed prior appointments; * Confirm appointment times when necessary, especially for clients who did not receive SMS notifications; * Provide personalized service to clients and their companions in the waiting area; * Promote promotional and thematic campaigns, guiding clients, answering questions, and distributing promotional items; * Monitor the reception area environment, checking temperature, sound, TV, and radio in waiting rooms; * Participate in technical and behavioral training sessions provided by the company. **What We Seek** * Strong communication skills and courtesy; * Organization and attention to detail; * Proactivity and commitment; * Proficiency in using computer systems and experience in public service. ✨ **Join a professional, welcoming, and continuously developing environment!**