Job Summary: Responsible for supporting agency departments and assisting members with service, clarifying doubts, and guiding them on the use of channels. Key Highlights: 1. Support for agency departments and service to members 2. Assistance in clarifying questions about products and services 3. Support to business managers in operational formalities Responsible for supporting agency departments as well as tasks related to customer service. **Responsibilities and Duties** Assist members with service, including clarifying questions regarding products and services; guide members on using channels (ATM, Sicredi Mobi, Sicredi Internet); support business managers in operational formalities. **Requirements and Qualifications** * Experience in customer service or similar market experience. * Completed or ongoing undergraduate degree * **CPA \- Will be a differentiator** **Additional Information** **Benefits:** * Profit-sharing program (PPR); * Meal voucher and/or food voucher; * Health insurance; * Education assistance; * Childcare assistance; * Supplementary pension; * Life insurance; * Gympass; * Day\-off. **Nice to meet you — we are Sicredi.** Our journey began over 120 years ago as Brazil’s first cooperative financial institution. Today, we continue growing and transforming daily alongside **more than 50,000 employees**. They are the reason we were once again named the **Best Place to Work**, ranking first according to Great Place To Work Brasil (GPTW). Together with **over 9 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives** — a purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion. We continue seeking talents who wish to help build a better world — and we want you on board. **\#JoinSicredi!**
João Silva
Indeed · HR
João Silva
Indeed · HR
