Description
**Description and Responsibilities:**
**Working Hours:** 08:00 TO 18:00
**Level:** Operational
**Employment Type:** Permanent – CLT
Our employees are responsible for customer service regarding vehicle maintenance and claims, directly coordinating with repair shops, managing budgets, and monitoring the services performed. The objective is to ensure efficient and effective fleet maintenance management.
RESPONSIBILITIES:
Serve customers promptly and courteously.
Serve customers by scheduling maintenance and claims with suppliers (via WhatsApp and phone calls).
Monitor incidents.
Coordinate with repair shops.
Evaluate mechanical estimates.
Register suppliers.
Record customer information and requirements, reporting them to the company.
**Requirements:**
CNH B or AB
Currently pursuing a bachelor's degree
Basic Office software proficiency
ADDITIONAL ASSETS:
Prior experience in fleet management
Basic mechanical knowledge
**FOR CANDIDATES WITH CNH ONLY!**
**Benefits:**
Medical assistance, Meal allowance, Transportation allowance