HIGHWAY | TOLL OPERATOR

Description

Job Summary: The professional will be responsible for manually collecting toll fees, providing vehicle customer service, and supporting plaza organization. Key Highlights: 1. Customer service and vehicle clearance at toll lanes 2. Promoting mobility and improving quality of life 3. Development opportunities within an inclusive culture **Want to advance your career with Motiva?** Motiva is the right place for your talent, where you can choose the path you wish to follow alongside a company that enhances people's quality of life through mobility. We are committed to building an increasingly diverse culture and value the inclusion of all individuals—regardless of race, ethnicity, religion, age, gender identity, sexual orientation, or disability—fostering an inclusive environment with equitable opportunities. **Responsibilities and Duties** * Clear and serve vehicles in manual, automatic, self-service, and auxiliary lanes, as well as exceptional-load vehicles and vehicles with no payment method * Equip\-yourself with the necessary resources provided at toll plazas to manually collect toll fees at the start of each shift. * Identify, classify, and collect toll fees according to vehicle class and payment method (cash, credit/debit cards, checks, toll vouchers, and other implemented methods) * Issue the receipt corresponding to the collected toll amount, distribute brochures per the distribution schedule sent to each plaza, and participate in coin collection * Complete the toll incident report and inform the immediate supervisor of any incidents occurring in your booth, while also recording and logging vehicle violations in the Revenue Collection System. * Conduct user surveys per the company\'s scheduled topics and guidelines * Sell coupons in toll payment waiting lines (e.g., queue management, mobile revenue collection). * In case of accidents or vehicle breakdowns, signal the location and notify the toll plaza control center * Assist in coin counting, toll plaza control operations, cash exchange purchases/sales at the beginning and end of shifts, and prepare necessary resources for subsequent shifts\' revenue collection. * Represent the Leader under the Development Program. * Promote electronic tolling by participating in initiatives and recommending partner operators\' TAG devices. * Perform activities in accordance with Motiva\'s Golden Rules to prevent unsafe behaviors and support comprehensive prevention and monitoring of daily work routines. * Contribute to proper waste management at your workplace, in line with awareness of environmental aspects and impacts related to your activity and established unit standards. **Requirements and Qualifications** What we expect from you: Completed Elementary Education, Availability to work on a 2x2x3 rotating schedule, from 6:00 AM to 6:00 PM. Residence in Osasco or Cotia/SP. **Additional Information** By joining our integrated team, you will become part of a company operating in **13 states**, moving thousands of people daily through holistic, socially impactful mobility solutions. Here, you will find numerous benefits supporting your development and adding momentum to your career. **Check out the benefits we offer:** Medical and Hospital Assistance; Dental Assistance; Life Insurance; Meal or Food Allowance; Transportation Allowance or On\-site Parking; Private Pension Plan; Extended Leave: 180 days for maternity leave and 20 days for paternity leave; Childcare Assistance; Wellhub (Gympass); Birthday Day\-off; Profit\-Sharing Plan (PLR); Flexible working hours policy, and much more! **Want to improve people\'s lives through mobility and help us reach even further? Then bring your talent to Motiva.** **Motiva is built by people passionate about contributing to our purpose: improving people\'s lives through mobility.** We are a national leader in mobility infrastructure, driving the sector with a focus on sustainable value creation and enhancing people\'s lives through mobility. Our services span mobility infrastructure, focusing on highway, rail, and airport concessions. We have over 16,000 employees managing and maintaining 4\.475 km of highways, serving approximately 2 million vehicles daily. On rails, we manage metro, train, and light rail transit (LRT) passenger transport services, carrying 3 million passengers daily. In the airport segment, with 20 terminals under our management, we serve over 40 million customers annually. To ensure customers arrive safely at their destinations, Motiva invests in practices reinforcing our commitment to the environment, society, and governance—building infrastructure, implementing services, and offering opportunities.