Description
We are looking for an organized, responsible, and detail-oriented individual to provide **administrative and operational support** to the commercial area of a health insurance brokerage.
The daily routine primarily involves monitoring and registering sales, verifying customer documentation, and supporting internal processes; agility, commitment, and the ability to handle operational demands and processes are essential.
We seek someone who values organization, has strong communication skills, and can manage multiple tasks attentively and responsibly.
**Main responsibilities**
\* Receive and verify documentation submitted by sales representatives;
\* Monitor and follow up on negotiation emails;
\* Verify customer data and documents;
\* Register and implement proposals in the operators' systems;
\* Track sales progress until implementation is completed;
\* Check pending items, bank slips (boletos), and proposal statuses;
\* Organize administrative processes and internal controls;
\* Provide operational support to the commercial team;
\* After the training period, conduct audit and post-sale calls with customers to confirm information and provide contractual guidance.
**Requirements**
\* Completed high school education;
\* Prior experience in administrative/commercial roles;
\* Basic/intermediate knowledge of Excel;
\* Strong verbal and written communication skills;
\* Organizational skills and attention to detail;
\* Agility and responsibility regarding processes and deadlines.
**Preferred qualifications**
\* Experience with health insurance plans;
\* Experience in registration, implementation, or post-sale activities;
\* Proficiency with operational systems and processes.
**Benefits**
\* Transportation allowance;
\* TotalPass;
\* Health insurance plan discount;
\* University partnership program.
**Salary**
Market-competitive salary range.
Employment type: Permanent CLT contract
Compensation: R$1\.621,00 \- R$2\.270,89 per month
Work location: On-site