Attendant

Description

**About the company:** The Galo Gas Station Network operates 41 units and has a strong market presence, focusing on service excellence, service quality, and continuous team development. **About the position** At Galo Gas Station, we believe that customer service is what transforms the customer experience. We seek committed, agile, and communicative professionals to join our operational team. If you enjoy working with people, have energy to collaborate effectively, and seek growth opportunities, grow with us. **Job Mission** Provide courteous, efficient, and safe service, offering products and services ethically and credibly, ensuring customer trust and loyalty to the Galo Gas Station brand. **Key Responsibilities** * Greet customers and direct vehicles to the correct fuel pump * Refuel vehicles according to customer requests, confirming fuel type and amount before refueling * Use the Smart PDV system correctly during service interactions * Verify order slips and received payments * Offer additional products and services to customers * Maintain the forecourt clean, organized, and safe * Record license plates of vehicles purchasing items at the convenience store * Perform daily tally counts per shift * Restock merchandise and maintain organized displays * Properly use personal protective equipment (PPE) and protective cream * Follow opening and closing checklists for the forecourt * Comply with safety regulations and operational procedures * Support onboarding and training of new team members * Maintain professional and courteous conduct throughout all customer interactions **Responsibilities** * Meet service, safety, and quality targets * Safeguard the company’s image and credibility with customers * Maintain ethical, respectful, and professional conduct with customers and colleagues * Ensure accurate completion of order slips and operational processes * Properly use PPE and follow safety regulations * Attend mandatory training programs, such as NR20 and Benzene * Identify potential hazards and immediately report them to leadership * Focus on organization, cleanliness, and accident prevention Requirements: * Completed elementary education * Strong communication skills and ease in customer service * Availability to work rotating shifts, weekends, and holidays * Ability to work well in a team * Agility and capacity to resolve day-to-day operational issues Benefits * Transportation Allowance or Fuel Assistance worth R$ 196.00\. * Meal Allowance of R$ 400.00 per workday. * Medical Assistance via Conexa Telemedicine (free), including: • 1 monthly consultation with a nutritionist • 1 monthly consultation with a specialist • 2 monthly consultations with a psychologist • Unlimited emergency consultations (benefit also valid for dependents). * GoGood: Wellness Program — Access to gyms with significant discounts, free health services, and comprehensive insurance plans for employees and dependents. * Sesc Membership Card: Discounts on cultural and sports events, affordable accommodations, courses, gyms, and health services. * Training and development programs for our employees * Life Insurance. * Maternity Kit.