Customer Service Assistant

Description

Job Summary: A professional to receive and guide students, faculty, and the general public, providing information and assisting with academic services and document organization. Key Highlights: 1. Student and public service and guidance 2. Support in academic organization and procedures 3. Management of requests and information **Responsibilities:** * Receive and guide students, faculty, staff, and external visitors; * Provide information regarding enrollment, courses, schedules, events, and academic procedures; * Record and track user requests, complaints, and suggestions; * Forward inquiries to the responsible departments; * Assist in organizing documents and information related to customer service. **Working Hours:** * Monday to Friday (12:38 PM to 10:00 PM), one Saturday per month (8:00 AM to 5:00 PM) **Requirements:** * Completed High School education * Preferred: Currently pursuing a Bachelor's degree; * Proficiency in Microsoft Office Suite. q **Salary and Benefits:** Ø Salary: R$ 1.631,00; Ø Transportation allowance or Fuel subsidy; Ø Meal allowance: R$ 18.00/day Ø Birthday Day Off; Ø Study grant: 50% to 100% Employment Type: Full-time Compensation: Up to R$1.631,00 per month Benefits: * Education assistance * Meal allowance * Transportation allowance