We are looking for a person who will make a difference in our team, responsible for customer service and optimizing the relationship between the Cooperative and its members. **Responsibilities and duties** * Provide in-person or remote service to members (adhering to Unicred's Premium Positioning); * Perform cashier and treasury activities; * Support all functional activities of the branch; * Assist in marketing financial solutions aligned with the Cooperative's strategy; * Act as guardian of the member experience, reporting improvement opportunities to stakeholders; * Encourage and guide the use of self-service and relationship channels; * Promote cooperation and the Cooperative's financial solutions. **Requirements and qualifications** * Completed or ongoing undergraduate degree in fields related to the role; * CPA-10 certification issued by ANBIMA; * Experience in administrative routines and public service at financial institutions. **You will stand out if you demonstrate:** * Postgraduate degree in fields related to the role; * CPA-20 certification issued by ANBIMA; **Required technical knowledge:** * Financial products and services; * Cashier and treasury routines; * Administrative routines; * Financial mathematics; * Cooperation principles. We value people and uphold the principles of cooperation, inclusion, and diversity. If you liked this opportunity and believe you will make a difference in our team, apply now and **join us in cooperating**! **Additional information** **IN ADDITION TO A HIGH-PERFORMANCE ENVIRONMENT WITH GREAT OPPORTUNITIES, WE OFFER OUR TEAM:** **Medical assistance:** We care about your health and your family's health. **Dental assistance:** We encourage healthy smiles for you and your family. **Meal and/or food allowance:** We contribute to your healthy and balanced nutrition. **Celebrations on meaningful dates:** We love celebrating special occasions with our team. **Your day:** A day off so you can celebrate your birthday in a truly special way. **Quality of life:** We encourage your well-being and support your pursuit of a quality lifestyle. **Private pension plan:** We care about our people's future and contribute to your supplementary pension. **Life insurance:** We offer protection for you—security is important to us. **Training program:** We design a tailored journey to support your development. **Career path:** We value and encourage your career ownership. **Cooperation for education:** Financial contribution toward your personal and professional development—after all, learning is the noblest pursuit. **Childcare/babysitter reimbursement:** We provide financial support for your child's pedagogical and educational development. **English Pass:** An exclusive partnership encouraging you to begin or advance your English proficiency. **Transportation allowance:** We support employees who rely on transportation for commuting. **Profit-sharing program:** We recognize and share our delivery results semiannually with our team. For over 30 years, the Unicred System has built a story of prosperity! Today, we are a team of approximately **950 employees**, present in **Santa Catarina, Paraná, Mato Grosso, São Paulo, Distrito Federal, Bahia, Sergipe, Pará, Amazonas, Rondônia, and Tocantins**, delivering **consultative and qualified service** to more than **155,000 members**. **Our purpose** is clear: to safeguard the **financial health** of those who care for people, **cooperating** for the **prosperity** of all. At Unicred, we believe that **premium positioning happens only through people**. Therefore, we value cooperation and rely on every employee to strengthen our competencies and drive our organizational culture. This commitment is reflected in our achievements: **2025** – Ranked 6th best company to work for in Brazil within the segment of Medium-Sized Cooperative Financial Institutions, and 10th best company to work for in the Central-West region. **2024** – Ranked 29th best company to work for nationally (medium-sized), 6th in Santa Catarina, and 2nd in Paraná. Our Career Path is founded on the belief that the employee decides which paths to pursue, assuming responsibility for identifying and developing what their position requires. Note: Unicred Central Conexão is now Regional Conexão. As of November 1, 2024, the Unicred System adopted a two-tier organizational structure composed of one Central Cooperative and 25 affiliated Singular Cooperatives. This new configuration resulted from the merger of three Central Cooperatives (Conexão, Geração, and Multirregional) into the Confederation, thereby consolidating the Central Credit Cooperative Unicred do Brasil. According to Article 22 of the Bylaws, for purposes of participation and representation, affiliated Cooperatives are grouped into three Regional Nuclei, as defined in internal regulations approved by the Board of Directors. These Regional Nuclei are: Conexão (headquartered in Florianópolis/SC); Geração (headquartered in Porto Alegre/RS); Multirregional (headquartered in Belo Horizonte/MG). **You choose your path and build your own career!**
João Silva
Indeed · HR
João Silva
Indeed · HR
