Customer Service Assistant (Home Office)

We are looking for an organized, proactive, and communicative professional to join our team as a Customer Service Assistant. The candidate will be res
- Remote work
- Customer service support
- Competitive salary

Work on the development and evolution of high-performance backend applications, contributing to the creation of scalable, resilient, and secure solutions. You will be responsible for developing APIs, integrations, and systems in Cloud environments, participating in new projects and maintaining critical applications, always following best practices in software engineering. **Responsibilities:** Develop and maintain backend applications using Node.js. Develop REST APIs for system integration. Work with MongoDB and Oracle databases. Develop solutions for Cloud environments (GCP and AWS). Participate in technical refinement sessions and solution design. Develop systems focused on data processing, statistics, and calculations. Maintain, support, and evolve existing applications. Apply best development practices using Clean Code and Design Patterns. Work with messaging systems such as RabbitMQ and similar tools. Monitor applications and support incident resolution using observability tools. Collaborate with multidisciplinary teams in an agile environment (Scrum and Kanban). **Requirements:** Solid experience in Node.js development. Proficiency in JavaScript. Experience in developing REST APIs. Advanced knowledge of Google Cloud Platform (GCP). Knowledge of AWS. Experience with MongoDB and Oracle. Knowledge of Git. Experience with agile methodologies (Scrum and Kanban). Experience handling JSON. Proficiency in Clean Code and Design Patterns. Knowledge of System Architecture. Experience with messaging systems (RabbitMQ or similar). Knowledge of monitoring tools such as Datadog, AppDynamics, or Elastic Stack. Analytical ability, problem-solving skills, and teamwork. **Preferred Qualifications:** Experience in Java development. Knowledge of Node\-RED. Experience in the Insurance sector, especially Auto Insurance. Experience with microservices architecture. Knowledge of NoCode tools. Experience in high-availability environments and critical applications. Proactive, collaborative profile with a focus on continuous improvement. **Important Information:** Involvement in strategic projects and highly critical systems. Development of modern solutions using Cloud (GCP and AWS). Collaborative environment focused on architecture, code quality, and innovation. Opportunity to work on new projects and maintain corporate applications. Team-based work using agile methodologies and a culture of continuous evolution.
João Silva
Indeed · HR