Pre-Sales Technical Analyst

Description

Job Summary: The Pre-Sales Software Engineer serves as the technical liaison between sales and the customer, transforming business needs into viable, customized technological solutions while ensuring an optimal customer experience. Key Highlights: 1. Acts as a technical sales consultant 2. Develops detailed proposals and product demos 3. Collaborates with internal teams to deliver scalable and secure solutions Mission The mission of the Pre-Sales Software Engineer is to serve as the technical bridge between the sales team and the customer, providing specialized support, deeply understanding business needs, and translating them into viable and customized technological solutions. This professional acts as a technical consultant, conducts product demonstrations, develops detailed proposals, and collaborates with internal teams to ensure the feasibility, scalability, and security of proposed solutions, thereby guaranteeing the best possible customer experience. Prerequisites * Bachelor’s degree in Software Engineering, Computer Science, Information Systems, or related fields * 2–3 years of experience in technical pre-sales, solutions engineering, or development with commercial interface * Knowledge of software architecture, APIs, cloud computing (Azure, AWS, GCP), and system integration * Experience delivering technical presentations and solution demonstrations to technical and executive audiences * Knowledge of IT infrastructure, information security, networking, and databases * Advanced English (technical reading, writing, and speaking) * Ability to manage multiple projects simultaneously with autonomy and strong prioritization skills Technical Competencies * Software engineering and architecture, with focus on scalability, security, and performance * IT risk management and information security * Knowledge of LGPD and data privacy practices * Ability to translate complex technical concepts into accessible language for diverse audiences * Design and validation of technical solutions aligned with customer needs * Collaboration with internal teams (engineering, product, marketing, and sales) to build robust proposals * Development of proofs of concept (PoCs) and technical prototypes * Continuous learning about emerging trends, frameworks, and technologies * Experience with CRM tools, sales pipelines, and technical opportunity management Behavioral Differentiators * Ability to understand customer profiles and journeys, adapting technical approaches to context * Resilience and results orientation when facing challenges and tight deadlines * Creative and innovative thinking, proposing differentiated and technically sound solutions * Flexibility to adapt solutions according to market or customer changes * Initiative and proactivity in identifying opportunities and improving processes * Customer orientation, ensuring high satisfaction and technical credibility * Clear and empathetic communication skills, both with technical and executive teams Responsibilities * Support the sales team with accurate, detailed technical information about products and solutions * Conduct technical presentations and software demonstrations, highlighting architecture, integrations, and differentiators * Develop comprehensive technical proposals, including scope, architecture, integration requirements, timeline, and costs * Perform customer IT environment assessments and requirements gathering to ensure solution feasibility * Act as a technical consultant throughout the sales process, from solution definition through deal closure * Monitor and adjust technical proposals based on feedback and negotiation developments \- Collaborate with development and product teams to incorporate customer feedback into future solution versions \- Continuously stay updated on new technologies, frameworks, and tools within the software and cybersecurity ecosystem