PROVIDE EXCELLENT COMMERCIAL SUPPORT TO CUSTOMERS IN THE CONTRACTING OF NEW OR RENEWED INSURANCE POLICIES, ENSURING UNDERSTANDING OF THE CUSTOMER'S NEEDS. CONTRIBUTE TO PORTFOLIO GROWTH BY SUPPORTING THE SALES TEAM AND INTERNAL STAFF. **Responsibilities and duties** **The challenges you will face:** * Provide phone or in-person service when necessary; * Clarify customer questions regarding health and dental plan coverages; * Mediate negotiations and closing of proposals between customers and insurers/insurance providers; * Conduct insurance quotations on provider and insurer platforms; * Analyze documentation compliance for contract extensions and openings; * Monitor insurance enrollment campaigns and implementation at client companies; * Verify pending issues related to sold contracts and update commercial materials from providers/insurers; * Operate the "Painel do Corretor" platform; * Send checklists of documents required by the insurer for new contract openings; * Organize welcome meetings for acquired companies; * Provide administrative support to the sales team, preparing reports and organizing meetings. **Requirements and qualifications** **It is important that you have:** * Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, intermediate level); * **Desirable**: knowledge of operational routines in benefits administration; * **Essential**: knowledge of operational routines in benefits administration; * Experience serving clients with low service volume and low complexity demands; * Strong verbal and written communication skills. **Additional information** **Benefits:** * Medical insurance; * Dental insurance; * Sales commissions according to sector disbursement guidelines; * Meal voucher or food allowance; * Transportation allowance; * Life insurance; **In addition to these benefits, we offer (passive change benefits):** * Birthday day off; * Pharmacy card; * Benefits club (diverse partnerships with exclusive discounts); * Discounts on our products (insurance); * Auster – Strengthening emotional balance; **Working Hours**: 08:00 TO 17:00 **Work Model: IN-PERSON** **Work Location: RUA DOUTOR GILBERTO STUDART N: 55 SALAS 405/406 \- TORRE NORTE** We are a global fintech that **combines people and technology to deliver customized solutions** in insurance, reinsurance, benefits, cybersecurity, and other areas. In Brazil, our story began with the acquisition of It’sSeg Company. Today, we continue stronger than ever, combining **intelligence, data, and close relationships** to deliver sustainable results. **Our way of working:** We are among the leading insurance brokerage and consulting firms in the country, driven by **curiosity, strategy, and collaboration**. We believe the best results come from teamwork and a constant pursuit of innovation. Here, you'll find opportunities to **grow, learn, and transform**. We respect your background, experiences, and believe an **inclusive and welcoming environment** adds value to our business. If all this resonates with you, join us and become part of our story!