




Job Summary: Support operational management through monitoring of KPIs, report preparation, data management, and control tools. Key Highlights: 1. Opportunity to grow through multicultural experiences. 2. Positively impact the environment and people at DHL. 3. Develop your capabilities to the fullest in a diverse environment. **About DHL** --------------- Connecting people, improving lives. Become a DHL professional and get the essentials for your daily life through top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize the opportunity to grow through multicultural experiences that will challenge you daily. This will not be just another job—it will be your chance to positively impact the environment and the people both inside and outside DHL. As a global company, we value the diversity of our employees as a true strength, and this strength can only be harnessed if we ensure everyone feels they can truly be themselves every day—regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. Diversity is our strength. Being DHL means developing your capabilities to the fullest.**Job Description** --------------------- Monitor performance indicators (KPIs); Support deadline and resource control; Prepare managerial reports; Update spreadsheets and control systems.**Requirements** -------------- Completed high school education; Advanced Excel skills; Knowledge of Power BI and SQL.**Responsibilities** --------------------- 1\. Create and generate accurate reports; 2\. Develop tools that facilitate operational management/functioning; 3\. Build and manage databases; 4\. Manage operational inputs, reporting their status and whether replenishment is needed or not; 5\. Open and track tickets for resolution of operational issues; 6\. Send daily, weekly, and monthly reports to management; 7\. Follow up on operational topics and provide an overview of the current operational status; 8\. Update data for meetings; 9\. Comply with operational procedures and respect DHL Supply Chain policies and standards, including those related to HSE, Quality, and the Code of Conduct.


