Description
The Receptionist is the professional responsible for public reception and telephone services in hotels, hospitals, banks, airports, and other establishments. A Receptionist handles scheduling and guides the arrival of patients, guests, visitors, and passengers.
Responsibilities of a Receptionist include front desk duties, answering and screening phone calls, taking messages, receiving visitors, purchasing office and hygiene supplies, directing calls, sending and managing correspondence, supporting the executive team with calls and research, managing and purchasing supplies (office supplies, cleaning materials, and pantry items), assisting with organizing, managing the executive team's schedule and calls, filing documents, clarifying inquiries, responding to general questions about the company or directing such questions to qualified staff members, sending and receiving correspondence or products, processing incoming mail (packages, telegrams, faxes, and messages), organizing them, and distributing them to recipients, performing document archiving, scheduling meetings, managing keys, and recording information.