Doorman

Description

Job Summary: Work at the reception desk, controlling access and monitoring premises, providing high-quality service to internal and external customers. Key Highlights: 1. Access control for people and vehicles 2. Monitoring of premises for security 3. High-quality customer service ### **JOB DESCRIPTION** **Job Mission:** Work at the reception desk, controlling access of people and vehicles, monitoring condominium premises, observing security conditions, and delivering high-quality service to internal and external customers. **Values:** People, Gratitude, Loyalty, Teamwork, Excellence, Commitment, and Customer Focus. **Main Responsibilities:** * Control vehicle and pedestrian traffic through the condominium reception desk, receiving, triaging requests, and forwarding them to recipients. * Handle general correspondence and small-package deliveries addressed to condominium occupants, receiving and forwarding them to recipients to prevent loss or other unpleasant incidents; * Turn common-area lights on and off, observing scheduled times and/or needs (when a security patrol officer is present, this task may be assisted by them); * Monitor opening and closing of common-use facilities (e.g., gym, playroom, party hall, etc.). * Record events and incidents occurring during the shift. * Identify violations specified in the internal regulations, such as improperly parked vehicles or misuse of equipment and facilities. * Contact service providers and companies for repairs, maintenance, and emergencies (e.g., gates, elevators, etc.) in the absence of the property manager or under their guidance. * Provide in-person service (from the guard booth) or virtual service (via telephone, intercom, and/or mobile phone), prioritizing individuals outside the condominium. * Monitor gate opening and closing to prevent unauthorized entry. ### **JOB BENEFITS** * Transportation Voucher (VT) * Meal Voucher (VR) * Food Basket (CESTA) ### **ADDITIONAL INFORMATION** **Employment Type:** CLT