OPERATIONS SUPERVISOR

Description

**About DHL** --------------- DHL Supply Chain is a global leader in logistics, connecting people and businesses. With innovative solutions and efficient operations, we value every individual and believe in the power of diversity. We foster a safe, inclusive, and collaborative environment where every talent can grow and build a purpose-driven career. Click here to learn more!**Job Description** --------------------- Among your key responsibilities, you will: 1. Regularly verify the use of PPE and safety conditions; 2. Ensure compliance with safety regulations and standards; 3. Evaluate employee productivity and report findings to coordinators; 4. Monitor cleanliness and order at the workplace; 5. Support coordinators in conducting briefings; 6. Report accidents and incidents according to the safety pyramid, conducting investigations when necessary; 7. Supervise the dispatch area, continuously interacting to ensure customer scheduling and priorities; 8. Supervise the area to guarantee smooth vehicle flow—including factory, third-party, and loading/unloading vehicles—as well as return/reverse logistics activities; 9. Train, develop, and motivate the team across all functions, promoting employee multifunctionality; 10. Maintain discipline within each assigned responsibility; 11. Monitor Performance Indicators – OMS; 12. Interact with and ensure employee participation in company programs; 13. Conduct personnel performance evaluations, analyzing criteria and objectives to be achieved; 14. Manage HR data via Electronic System; 15. Participate in and lead various operations-area projects; 16. Collaborate with support departments; 17. Communicate key company metrics (KPIs) to the team and monitor them; 18. Participate in and monitor various projects; 19. Comply with and ensure adherence to HSE, Quality, and Inventory standards and procedures; 20. Follow health and safety procedures and standards adopted by the client.**Requirements** -------------- • Academic qualification: Completed Bachelor’s degree • Experience/Knowledge in the role: People/Team Management • Training: As per Development Matrix • Skills: Communication/Leadership Experience/Knowledge in the role: People/Team Management**Responsibilities** --------------------- Among your key responsibilities, you will: 1. Regularly verify the use of PPE and safety conditions; 2. Ensure compliance with safety regulations and standards; 3. Evaluate employee productivity and report findings to coordinators; 4. Monitor cleanliness and order at the workplace; 5. Support coordinators in conducting briefings; 6. Report accidents and incidents according to the safety pyramid, conducting investigations when necessary; 7. Supervise the dispatch area, continuously interacting to ensure customer scheduling and priorities; 8. Supervise the area to guarantee smooth vehicle flow—including factory, third-party, and loading/unloading vehicles—as well as return/reverse logistics activities; 9. Train, develop, and motivate the team across all functions, promoting employee multifunctionality; 10. Maintain discipline within each assigned responsibility; 11. Monitor Performance Indicators – OMS; 12. Interact with and ensure employee participation in company programs; 13. Conduct personnel performance evaluations, analyzing criteria and objectives to be achieved; 14. Manage HR data via Electronic System; 15. Participate in and lead various operations-area projects; 16. Collaborate with support departments; 17. Communicate key company metrics (KPIs) to the team and monitor them; 18. Participate in and monitor various projects; 19. Comply with and ensure adherence to HSE, Quality, and Inventory standards and procedures; 20. Follow health and safety procedures and standards adopted by the client.