Content Designer Pl

Description

We are looking for a UX Writer to develop and apply the style and content manual, as well as the set of rules for applying cross-cutting texts in Vivo's digital products. As a UX Writer, you will be responsible for the customer perspective, the various journeys of our digital services, and ensuring a consistent information architecture. You will also be responsible for identifying tones of voice and patterns for each product segment and the different existing audiences. You will be responsible for disseminating guidelines for manual updates, developing and documenting a set of guidelines for applying content related to the components of the visual style guide. **Responsibilities and attributes** Create interface content and ensure that the terms are in accordance with the language used by Vivo. * Provide a unified tone of voice for products and ensure that designers are working in synergy. * Analyze opportunities for the content front and recommend strategies, interactions, and approaches. * Ensure that the content created in the products is in accordance with the established standards. * Help develop the style and content manual: A set of rules for applying cross-cutting texts. * Develop and document a set of guidelines for applying content related to the components of the visual style guide. * Test user-related content solutions (research on tone of voice, variations for each segment, etc.). * Breakdown of content applied to interfaces generated in the squads, following the style and content manual. * Ensure the relationship with the requesting area, marketing, customer service, and areas that also work with content in search of unity. * Ensure that the text is understandable at different levels: element \< screen \< flow \< journey. * Analyze the hierarchy of information in the interface (screen level \< flow \< journey). * Analyze and catalog content inputs in our Style Manual. **Requirements and qualifications** Have solid knowledge of the Portuguese language; * Have worked as a UX Writer and/or webwriter in the production of content for digital platforms; * Portfolio; **Additional information** See what we will offer you: At Vivo, we spare no effort in supporting and valuing our employees. They are not only excellent benefits, but also flexible. • Choose the ideal benefit for you and your dependents, on a digital platform with various categories of Gym, VR, VA, Pharmacy Assistance, Medical, Dental, and Life Insurance; • Corporate mobile phone. Yes, a brand-new smartphone for you! • Unlimited voice and data plan! Yes, unlimited! With the best mobile network, even faster with Vivo's 5G! • An exclusive Vivo offer, with a special discount on landline, broadband, TV, and apps; • You will be entitled to receive an annual Bonus or PPR; • You will plan your future through the Private Pension plan; • Do you have children? You will be entitled to a subsidy to help with expenses for school, daycare, or babysitter; • Live in an environment that will respect your personality, your style of dress, your way of being, and you can be authentic. \#VemdeVocê • Work remotely up to 2 times a week. \#Mobility • Have flexible working hours; • Enjoy a day off (Day off) to celebrate your birthday; • Participate in one of the largest corporate volunteer programs for you to transform the world; • Enjoy our Educational Development Program, which offers partnerships with educational institutions at a discount; certifications and online courses. • Boost your career through our Internal Recruitment Program, in Brazil or abroad, after all, we are present in more than 17 countries! \#VivoMinhaCarreira • Count on a series of initiatives to improve your physical, emotional, and social health! Here, we have \#VivoBemEstar, which encourages our team to have healthy habits and a better quality of life! Available to our employees are consultations with nutritionists, psychologists, social services, telemedicine, and much more! • All our vacancies are eligible for people with disabilities and/or rehabilitated persons. We have a culture that values diversity, differences, and the potential of people! \#VivoDiversidade \#VemPraVivo Important: The only way to participate in Vivo's selection processes is through the company's pages on the Gupy platform https://vivo.gupy.io and there is no payment of a participation fee or hiring. We are a company of the Telefónica Group, a leader in telecommunications in Brazil. We work with the purpose of **Digitizing to Bring Closer** people, businesses, and all of society, building a more connected nation and transforming the lives of Brazilians. We seek to expand the autonomy, personalization, and real-time choices of our customers, putting\-them in command of their digital life, with security and reliability – all this with the quality that only Vivo has. To make this possible, we lead a digital transformation process and are revolutionizing our company from the inside out. We implement agile methodologies throughout the company, seeking to connect with the most innovative and collaborative ways of working. We act to foster a diverse and inclusive environment that stimulates creativity, generating innovation and increasing engagement. We believe that the **diversity** of people, experience, cultures, behaviors, skills, and attitudes is a differentiator, which reflects the society in which we live. We have a solid internal program, based on the pillars of Gender, LGBTI\+, Race, PcD, and 50\+ to ensure a more inclusive culture and a more diverse and representative environment. We are a **technology** company, inspired by diversity and **innovation,** which offers space for everyone, supports and welcomes differences. We believe that the path to offering the best experience to our customer begins with the good experience of our employee. **\#VemPraVivo**