We are seeking professionals to work as External Commercial Assistants, who will operate in the customer service area at service stores. This professional will be responsible for providing support with a humanized approach and a focus on negotiation. The role requires fieldwork at stores, strong communication skills, emotional balance, and ethical conduct. *** Sabesp (Companhia de Saneamento Básico do Estado de São Paulo) is responsible for water supply and sewage collection and treatment across 377 municipalities in São Paulo State, serving 28 million people. It is one of the largest sanitation companies in the world and the largest in Brazil. The Company will advance five decades in five years, expanding access to drinking water and basic sanitation for millions of people. Its commitment is to anticipate by four years the targets established by Brazil’s Sanitation Legal Framework, thereby aiming to provide dignity, health, and sustainable development for millions of Brazilians while preserving natural resources for future generations. Here, our essence is transforming lives. Our purpose is to connect people to a better future by delivering essential services with excellence and commitment to health and the environment. We dream big: we aim to become a global leader in basic sanitation, driving a more sustainable society and generating robust, long-term value for our shareholders. Our culture comes alive when we deliver results with purpose, care for the customer in every detail, think and act like owners, recognize those who make things happen, collaborate with trust and transparency, and always remain guided by ethics and safety. This is the Sabesp way—to transform the present and prepare the future. We value the care and well-being of our employees, offering a welcoming and dynamic work environment. With infrastructure designed to support and empower our teams, the Company reinforces its commitment to this transformation journey. **Responsibilities and Duties** * Conduct inspections and audits at stores to ensure service compliance and adherence to regulations. * Prepare technical reports and checklists documenting performed activities. * Drive company vehicles to carry out assigned duties; a valid Brazilian National Driver’s License (CNH) is a desirable or mandatory requirement for this position. * Ensure continuity and quality of services delivered, preventing operational and legal risks. * Record all activities performed—including dates, times, addresses, and relevant information regarding service interruptions and reconnections—in the Company’s internal system. * Report incidents to supervision. * Act professionally and courteously, ensuring a positive corporate image with customers. **Requirements and Qualifications** **REQUIRED BEHAVIORAL COMPETENCIES** * Ability to communicate clearly and concisely, with strong negotiation skills; * Proactivity and ability to effectively resolve demands; * Adaptability to change and new demands; * Teamwork capability; * Assertiveness and agility. **REQUIREMENTS AND QUALIFICATIONS** * Completed high school education; * Knowledge of Quality Criteria – Customer Service; * Intermediate proficiency in Microsoft Office suite (Word, Excel, PowerPoint). . Brazilian National Driver’s License (CNH) **Additional Information** * Medical Assistance * Private Pension Plan * Meal Voucher (VR) and Food Voucher (VA) * Transportation Voucher * Christmas Basket * Birthday Day Off * Extended Maternity and Paternity Leave * Childcare Assistance for Mothers and Fathers * Wellhub Agreement (Gympass) * Profit-Sharing Program (PPR) The new Sabesp is much more than a sanitation company. We are a force that powers cities, brings quality of life to millions of people, and truly makes a difference! Continuously, we innovate to guarantee water supply and sewage collection for 375 municipalities across all regions of São Paulo State. But we won’t stop there! We will accelerate the universalization of water and sewage services, advancing by four years the targets set for 2033. And what makes all this possible? People! The new Sabesp is undergoing transformation with ambitious goals, transparent principles, and a passionate team. We are beginning a new phase, with a renewed vision for the future. And every great future begins with a dream. More agile, more modern, and offering even greater growth opportunities for those who want to be part of this transformation. At the new Sabesp, you’ll find innovation, real impact, and an environment where your ideas and energy truly make a difference. If you seek purpose-driven work and the chance to transform lives, this is your place! **#Let’sTransform! #JoinSabesp!**