Administrative Assistant

Description

Job Summary: Professional responsible for customer service, contract drafting, collections, and general administrative support, ensuring excellence in communication and document organization. Key Highlights: 1. Customer service via telephone and digital channels with speed and clarity 2. Drafting and reviewing contracts, ensuring compliance with guidelines 3. Support in general administrative routines and document organization Main Responsibilities: * Provide customer service through telephone and digital channels (WhatsApp), ensuring speed, clarity, and excellence in communication. * Draft, review, and formalize contracts, ensuring compliance with company standards and guidelines. * Perform active and passive collections activities using e\-mail, WhatsApp, and telephone contact, focusing on credit recovery and maintaining customer relationships. * Issue and manage bank payment slips (boletos), monitor deadlines, and ensure correct availability to customers. * Manage physical and electronic correspondence, ensuring organization and traceability of communications. * Support general administrative routines, including document scanning, organization, archiving, and document control, as well as operational support to other departments. Employment Type: Full-time CLT Salary: R$1\.900,00 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site