Job Summary: The professional will be responsible for applying the brand's service standards, serving customers for enrollments and plan upgrades, and resolving operational demands of the unit. Key Highlights: 1. Customer service and operational support at the unit. 2. Opportunity at one of the largest fitness companies in Latin America. 3. Focus on customer satisfaction and the brand's service standards. **Address** AV. BERNARDINO DE CAMPOS, NO. 358, PARAÍSO, SP \- São Paulo, SP **Job Responsibilities** 1\. Apply the brand's service standards at the assigned unit; 2\. Serve customers, including new enrollments, plan upgrades, and cancellation reversals; 3\. Resolve customers' operational requests in coordination with the unit; 4\. Provide support for the unit's operational requests; **Requirements** * Completed high school education; * Committed; * Organized; * Proactive; * Good communication skills. **Benefits** * Gym access / Sports activities * Medical assistance * Dental assistance * Product discounts * Life insurance * Corporate university * Commuter allowance **About the Organization** Smart Fit Group owns full-service gym brands Smart Fit & Bio Ritmo, studio gym brands Race Bootcamp, Vidya Body & Mind, Tonus Muscle Lab, Jab House and Nós, as well as digital products Total Pass and Queima Diária. Together, our brands operate over 800 units and serve more than 2.5 million active customers. We are present in Brazil, Mexico, Chile, Peru, Colombia, Dominican Republic, Ecuador, Argentina, Panama, Guatemala, Paraguay, El Salvador and Honduras. We are the largest fitness company in Latin America and the third-largest worldwide.
João Silva
Indeed · HR
João Silva
Indeed · HR
