Description
Job Summary:
Responsible for initial and comprehensive customer service at Auto Centers, including conflict resolution and service presentation, aiming to provide security and peace of mind.
Key Highlights:
1. Dynamic and flexible customer service at Auto Centers
2. Conflict resolution and presentation of service portfolio
3. Opportunity for those seeking in-person service and sales
**Reporting to the area manager, your responsibilities will include:**
* Providing initial customer service at Auto Center locations, ensuring security, dynamism, flexibility, and peace of mind for customers;
* Resolving conflicts and discrepancies during customer interactions;
* Presenting the available service portfolio and guiding customers within the Auto Center;
* Handling pre-inspection services and customer registration.
* Product sales
**Requirements**
* Completed high school education or a technical course in Administration;
* Experience as a Receptionist in retail stores;
* Valid driver's license (Category B) and ability to drive;
* Prior experience with in-person customer service;
* Previous experience in Auto Centers is a plus;
* Ability to work effectively in a team;
* Proficiency in Microsoft Office suite;
* Strong communication skills, organization, and proactivity;
* Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any questions.
**SALARY:** Market-competitive
Employment type: Full-time
Work location: On-site