Receptionist

Description

Job Summary: We are seeking an organized, communicative, and welcoming receptionist to serve as the first point of contact for patients, manage appointment scheduling, and support daily administrative routines. Key Highlights: 1. Welcoming service and communication with patients and their families 2. Appointment scheduling and support for administrative routines 3. Dynamic environment focused on empathy and organization We are looking for an organized, communicative, and welcoming individual to work at the clinic's reception desk, responsible for the first contact with patients and their families. The professional will play a key role in patient service, appointment scheduling, and supporting daily administrative routines. **Main Responsibilities** * Greet patients and companions courteously * Provide in-person, telephone, and WhatsApp-based service * Schedule, confirm, and organize appointments in the clinic's calendar * Register and update patient information in the system * Guide patients regarding appointment times, procedures, and clinic operations * Support the organization of the reception area and patient flow * Assist with basic administrative tasks **Requirements** * Completed high school education * Strong verbal and written communication skills * Organizational skills and attention to detail * Experience in customer service * Proficiency in using computers and appointment management systems * Proactivity and responsibility **Preferred Qualifications** * Prior experience in clinic or healthcare reception * Experience providing service via WhatsApp * Ability to interact effectively with families and children **Desired Profile** We seek a professional with a polished demeanor, empathy in service delivery, and the ability to maintain organization even during peak hours. Compensation: R$1.600,00 - R$1.800,00 per month Education: * Completed high school (Mandatory) Experience: * Customer service (Mandatory) Work Location: On-site