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Call Center Operator

Indeed

Company

Job typePart-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

Main responsibilities of the Call Center Agent: * Conduct proactive and reactive customer service via WhatsApp and phone calls; * Respond to and clarify customer inquiries, providing accurate information; * Schedule appointments and medical examinations; * Record customer interactions, appointments, and information in the system; * Ensure humane, agile, and efficient service. **Shift:** Morning or afternoon shift. (30 hours per week) **Requirements:** * Completed high school education. * Strong verbal and written communication skills. * Basic computer knowledge (typing, systems, e\-mails). * Proactive, resilient, and results-oriented profile. * Prior experience in this field is a plus. **Desired competencies:** * Strong persuasion and negotiation skills. * Empathy and ability to interact effectively with diverse customer profiles. * Organizational skills and attention to detail.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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