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Hiring: Inbound Call Center Operator (Temporary) - Registrations Open

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Professional responsible for scheduling appointments, exams, and procedures, as well as informing coverage details and associated costs, using various management systems. Key Highlights: 1. Scheduling appointments and exams using multiple management systems 2. Providing information on procedure and hospitalization coverage 3. Communicating outstanding balances and negotiation options **RESPONSIBILITIES:** Responsibilities: Schedule appointments, exams, and procedures for customers via the following systems: CRM, Health Plan Management System, Tasy (healthcare management software), Gemes, Zênite (administrative systems), and SAE, aiming to ensure optimal service delivery for desired specialties; Inform service providers about procedure and hospitalization coverage through CRM and health plan management systems; Inform customers of outstanding balances, contract termination deadlines, and methods for negotiating such amounts when necessary, plus other duties relevant to the position. **REQUIREMENTS:** Requirements: Completed High School education; Proficiency in Microsoft Office Suite. Experience in the healthcare sector is a plus. **WORK SCHEDULE:** Work Schedule: Flexible availability required (rotating shift schedule 6×1\) **BENEFITS:** Salary: R$ 1\.296,96 \+ Transportation Allowance (VT) \+ Meal Allowance (VR). Notes: Temporary position with potential for permanent hiring. Register your resume at buscarvagas.com.br and stay updated on the best opportunities.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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