Description
Job Summary:
Professional responsible for scheduling appointments, exams, and procedures, as well as informing coverage details and associated costs, using various management systems.
Key Highlights:
1. Scheduling appointments and exams using multiple management systems
2. Providing information on procedure and hospitalization coverage
3. Communicating outstanding balances and negotiation options
**RESPONSIBILITIES:**
Responsibilities: Schedule appointments, exams, and procedures for customers via the following systems:
CRM, Health Plan Management System, Tasy (healthcare management software), Gemes, Zênite (administrative systems), and SAE, aiming to ensure optimal service delivery for desired specialties;
Inform service providers about procedure and hospitalization coverage through CRM and health plan management systems;
Inform customers of outstanding balances, contract termination deadlines, and methods for negotiating such amounts when necessary, plus other duties relevant to the position.
**REQUIREMENTS:**
Requirements:
Completed High School education;
Proficiency in Microsoft Office Suite.
Experience in the healthcare sector is a plus.
**WORK SCHEDULE:**
Work Schedule: Flexible availability required (rotating shift schedule 6×1\)
**BENEFITS:**
Salary: R$ 1\.296,96 \+ Transportation Allowance (VT) \+ Meal Allowance (VR).
Notes: Temporary position with potential for permanent hiring.
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