Responsible for providing administrative support and student service to the institution's students, directly participating in academic secretariat routines. Ensures smooth operation of academic and administrative processes, safeguarding adherence to deadlines, document organization, and excellence in service to internal and external stakeholders Provide in-person, telephone, and digital support to students, delivering information about courses, academic calendars, documents, and academic procedures; Issue academic documents such as declarations, academic transcripts, certificates, and affidavits; Receive, verify, and organize enrollment, re-enrollment, transfer, and cancellation documents; Assist in maintaining and updating academic records in the institution's system; Monitor protocols, requests, and internal student processes with coordination and management; Archive and organize physical and digital documents in accordance with institutional guidelines and educational legislation; Participate in meetings and training sessions organized by the institution; Support academic and institutional events, such as graduation ceremonies, freshman orientations, and meetings with guardians
João Silva
Indeed · HR
João Silva
Indeed · HR
