Pessoa Support Analyst Pl (remote) - 4252

We are a group that develops and incorporates **SaaS solutions** (Software as a Service) as a growth engine and enabler of new business lines for the
- Technical support
- Remote work
- Health insurance

We are looking for people who truly want to work and grow professionally! Those who possess agility and quick thinking; it is essential to enjoy solving problems and tackling various challenges to deliver the best customer service. If you fit this profile, join our team. Key responsibilities: Respond to technical support requests Identify and resolve hardware and software issues Perform preventive and corrective maintenance on equipment Assist customers in using the system and apps Prior experience in technical support Knowledge of operating systems Communication skills Ability to solve problems quickly Experience in customer service Job type: Full-time CLT Salary: R$2\.100,00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Meal voucher * Transportation voucher Education: * Completed higher education (preferred) Experience: * Customer service (preferred) Work location: On-site
João Silva
Indeed · HR