Description
* Welcome and provide personalized service to patients and their companions, delivering a humanized and excellent experience;
* Guide patients regarding appointments, examinations, service flow, ticket collection, and other necessary information during their stay at the clinic;
* Proactively address questions and requests, ensuring agility, organization, and hospitality in service delivery;
* Monitor the entry and exit flow of patients and visitors, maintaining an organized and welcoming environment;
* Support patients throughout all stages of their service journey, prioritizing satisfaction and quality in interpersonal interactions;
* Receive and route correspondence, documents, and requests to the responsible departments;
* Control access for internal and external clients at the reception desk, adhering to the clinic's standards and protocols;
* Maintain the organization, appearance, and excellence of the reception area;
* Assist with administrative and operational routines of the department, contributing to service efficiency and excellence.
Compensation: R$1\.518,00 \- R$2\.500,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Childcare allowance
* Partnership agreements and commercial discounts
* Meal allowance
* Transportation allowance
Work location: On-site