Concierge

Description

* Welcome and provide personalized service to patients and their companions, delivering a humanized and excellent experience; * Guide patients regarding appointments, examinations, service flow, ticket collection, and other necessary information during their stay at the clinic; * Proactively address questions and requests, ensuring agility, organization, and hospitality in service delivery; * Monitor the entry and exit flow of patients and visitors, maintaining an organized and welcoming environment; * Support patients throughout all stages of their service journey, prioritizing satisfaction and quality in interpersonal interactions; * Receive and route correspondence, documents, and requests to the responsible departments; * Control access for internal and external clients at the reception desk, adhering to the clinic's standards and protocols; * Maintain the organization, appearance, and excellence of the reception area; * Assist with administrative and operational routines of the department, contributing to service efficiency and excellence. Compensation: R$1\.518,00 \- R$2\.500,00 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Partnership agreements and commercial discounts * Meal allowance * Transportation allowance Work location: On-site