Description
**Responsibilities and Duties**
\- Conduct telephone-based collection and renegotiation of outstanding invoices;
\- Act as an intermediary in negotiations between creditors and debtors;
\- Provide inbound telephone support through campaigns and dialer-based services;
\- Offer payment benefits and solutions to settle debts;
\- Analyze the debtor's debt and negotiate the amount due;
\- Negotiate interest rates to facilitate payment;
\- Update the debtor's registration data.
**Requirements and Qualifications**
\- Completed high school education;
\- Intermediate-level Microsoft Office proficiency;
\- Customer service experience.
\- Call center experience is a plus.
**Advantages of Being Global**
\- Food allowance or meal voucher;
\- Transportation allowance;
\- Dental plan;
\- Pharmacy partnership;
\- Gympass partnership;
\- Partnerships with educational institutions (undergraduate, MBA/postgraduate, language courses, and free courses);
\- Break room with coffee/food vending machines;
\- Free parking;
\- Employee referral program;
\- Global Gym,
\- IDP (Individual Development Plan);
\- Internal career opportunities (Global Talents);
\- Relaxation and socialization area;
**Working hours: 180 hours per month.**
**Join our team!**
Benefits:
* Corporate partnerships and commercial discounts
* Meal allowance
* Food allowance
* Transportation allowance
Work location: On-site