### **Main responsibilities** * Provide customer service via telephone, e\-mail, WhatsApp, and/or chat; * Register requests, inquiries, and complaints in the system; * Track orders and requests until resolution; * Provide support and guidance to customers; * Ensure courteous, prompt, and efficient service; * Support internal departments in resolving customer\-related issues. ### **Requirements** * Completed high school education; * Strong verbal and written communication skills; * Basic computer literacy; * Organizational skills and proactivity; * Prior customer service experience is a plus. ### **Advantages** * Experience with customer service platforms; * Background in customer service centers (SAC), call centers, or after\-sales support; * CRM knowledge. ### **Benefits** * Transportation allowance; * Meal voucher; * Food allowance; * Health insurance; Minimum Education Level: High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
