Description
Job Summary:
We are seeking a dynamic and organized Administrative and Customer Service Assistant for reception, appointment scheduling, financial routines, and commercial activities.
Key Highlights:
1. Customer reception and welcoming service
2. Appointment scheduling and time optimization
3. Commercial focus and contract closing
Position: Administrative and Customer Service Assistant
We are looking for a dynamic, organized, and communicative professional to join our team. If you enjoy interacting with people, are results-oriented, and pay close attention to detail, this position is for you!
**Main Responsibilities:**
* **Reception and Customer Service:** Greet customers warmly, ensuring a welcoming experience from the first contact.
* **Appointment Scheduling:** Schedule consultations and procedures, optimizing team availability.
* **Financial Routines:** Responsible for daily cash opening and closing, with accuracy and verification of amounts.
* **Commercial Focus:** Actively participate in contract closing and conversion of new customers.
* **Goals and Results:** Actively participate in commercial campaigns and meet targets set by management.
**What We Seek (Requirements):**
* Prior experience in customer service or reception.
* Proficiency with management systems such as CRM.
* **Proactive Profile:** Someone who does not merely "respond," but actively seeks solutions to customer needs.
* Excellent verbal and written communication skills.
* Ability to handle goals and performance pressure positively.
**Advantages:**
* Experience in sales or contract negotiation.
* Resilient attitude and focus on rapid solutions.
**Benefits and Information:**
* **Salary:** BRL 1900 \+ bonus for achieved targets.
* **Working Hours:** Monday to Friday, 08:30 AM to 6:00 PM; Saturdays, 09:00 AM to 1:00 PM. 1:30h lunch break.
* **Location:** Downtown São José dos Campos.
Employment Type: Full-time CLT
Compensation: BRL 631.13 \- BRL 1\.328.69 per week
Benefits:
* Food basket
* Transportation allowance
Work Location: On-site