Receptionist (4 hours)

Description

Check-Up Medicina e Diagnóstico, the third largest laboratory in the state of Minas Gerais by number of tests processed, operating in Clinical Analysis and Imaging Diagnosis, is seeking Receptionists (4 hours). **Main Responsibilities:** · Receive and attend patients in person, either at the advanced counter (ticket kiosk) or service counter; · Register and update patient data in the system; verify medical requisitions; request authorizations from health insurance providers; · Schedule exams (Clinical Analysis, Imaging, or Home Collection); inform patients about exam preparation requirements (e.g., fasting, sample collection, timing, etc.), where applicable; · Prepare cost estimates for private clients and register them in the system; · Deliver test results according to laboratory protocols; · Support the team with general administrative routines; · Receive payments; manage cash flow; issue invoices; report daily received amounts to the finance department; · Assist in verifying sector cleanliness and notify leadership when maintenance is required; · Maintain an organized and clean service counter and sector cabinets; · Provide support to new staff members regarding information transfer—acting as a multiplier—and assist with service delivery; · Organize, verify, and monitor daily health insurance authorization forms and support leadership in related follow-ups; · Ensure issuance and release of health insurance forms, verifying medical requisitions and eligibility; · Perform daily double verification of service forms; · Monitor pending service issues as they arise; · Fulfill other related requests from Leadership, as needed. **Requirements:** \- Availability to work during required hours; \- Flexibility regarding logistics; \- Strong verbal and written communication skills; \- Ability to handle stressful situations; \- Basic computer literacy; \- Completed high school education (mandatory); \- Experience in customer service (preferred); \- Experience as a receptionist in the healthcare sector (preferred—minimum 1 year); \- Familiarity with health insurance plans and sales-oriented mindset (preferred—will be considered a differentiator); **Salary + Benefits and Bonuses** **Benefits:** \* Presentation Allowance \* Individual Performance or Attendance Bonus \* Meal Allowance \* Unimed Health Plan (with co-payment); \* Dental Plan (50% subsidized); \* Life Insurance; \* Gympass/Wellhub; \* Tenure-based Benefits; \* Emotional Support (Psychological Assistance Program); \* Birthday Gift Card; \* Discounts on tests offered by the company; Payment: R$884.18 per month Benefits: * Health insurance * Dental insurance * Commercial agreements and discounts * Meal voucher * Transportation voucher Workplace: On-site