FINANCIAL ASSISTANT

Description

Job Summary: Support the institution's financial operations by executing Accounts Receivable routines, customer service, and negotiations, ensuring accurate process execution and high-quality service. Key Highlights: 1. Financial customer service and negotiation 2. Accounts Receivable management and financial controls 3. Administrative routine support and continuous improvement Job Mission Provide support to the institution's financial operations by executing Accounts Receivable routines, financial customer service, negotiations, administrative controls, and information updates, ensuring accurate process execution and contributing to reduced delinquency and improved service quality. Main Responsibilities * Provide financial service to students, offering guidance on contracts, monthly fees, payment methods, and negotiations. * Execute Accounts Receivable-related processes, including collections, negotiations, agreements, write-offs, refunds, cancellations, and other financial adjustments. * Record and update information in corporate systems, ensuring data integrity and traceability. * Control and verify documents, spreadsheets, and financial information, ensuring record consistency. * Support financial closing and administrative routines of the department. * Address internal department requests related to financial processes, providing support to Commercial, Academic, and other departments. * Contribute to continuous process improvement by complying with regulations, internal policies, and established deadlines. Requirements * Completed high school education. * Higher education in Administration, Accounting, Financial Management, or related fields is desirable (in progress). * Experience in administrative and financial routines. * Proficiency in Excel and management systems (ERP/CRM). Competencies * Organization and attention to detail. * Communication and customer service skills. * Negotiation ability. * Agility and proactivity. * Responsibility and ethics. * Teamwork.