Internship - Customer Service

Description

Job Summary: We are seeking a proactive and flexible professional to assist with customer contact, incident triage, and bill issuance support, aiming for continuous improvement. Key Highlights: 1. Assisting in external customer contact 2. Supporting incident triage 3. Supporting bill issuance We seek individuals who help us fulfill our purpose of **more health for more people**. If you are a proactive professional, adaptable to change, and committed to continuous improvement, **join us**! All our positions are open to persons with disabilities (PwD) **Responsibilities and Duties** * Assist in external customer contact; * Support incident triage for resolution; * Support bill issuance. **Requirements and Qualifications** * Currently pursuing a Bachelor’s degree in Administration, Commercial Management, or related fields; Proficiency in Microsoft Office Suite. * **Additional Information** **Benefits:** Meal voucher or food allowance (Ticket Flexível) TotalPass Transportation voucher BMC – More Care Benefit: pharmaceutical products at special prices for employees. Life insurance Partnerships with SESC, universities, and language schools Development programs Internal growth opportunities (POI) **Working Hours**: 9:00 AM to 4:00 PM **Location:** Vila Olímpia, SP We are **GrupoSC**: the industry’s extension, delivering customer-centric solutions focused on patients and consumers — composed of major brands including SantaCruz, Panpharma, and Oncoprod. Recognized in the market, carrying reputation, legacy, and expertise built over 70 years. We offer a broad range of solutions connecting innovation with distribution through a logistics operation that picks over 4.8 million units and performs 80,000 deliveries daily. All this is possible only through the dedication of our team — over 15,000 employees across Brazil — driven by our core pillars: **Credibility**, **Attitude**, and **Empathy**.