Job Summary: Provide ongoing customer service and relationship management for the franchise network, segmenting client portfolios and identifying sales opportunities to ensure customer satisfaction. Key Highlights: 1. Customer service and relationship management with the franchise network and customers. 2. Implementation of relationship and communication strategies. 3. Analysis of consumption profiles and identification of opportunities. Conduct franchise network service via telephone, email, and in-person visits; maintain close, continuous relationships with the client portfolio; implement segmented portfolio management; apply diverse relationship and communication strategies; register and activate new stores in the system; monitor orders and support the purchasing process; analyze customer consumption profiles and identify sales opportunities; proactively drive average transaction value growth and restocking; ensure portfolio satisfaction; update information in the CRM; and achieve monthly commercial targets. Compensation: starting from R$3.500,00 per month Benefits: * Profit-sharing * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
