Senior Change Management Professional

Description

The first thing you need to know is that here, you won’t fall into routine. Radix develops solutions for companies across diverse sectors and industries. Each project features its own technologies, solutions, and deadlines — giving you the opportunity to work on and experience a variety of challenges. Beyond our presence across Brazil — with offices in Rio de Janeiro, São Paulo, and Belo Horizonte — we also have subsidiaries in the United States, further consolidating Radix as a **global** company. Do you want to be part of this story and turn ideas and dreams into reality? **As a Change Management Professional, you will:** * Lead a strategic digitalization program for the offshore Oil \& Gas sector, supporting the adoption of digital solutions focused on asset optimization, maintenance, reliability, production, and operational integrity. * Design and execute the program’s change management plan, aligned with the product roadmap, releases, and implementation priorities. * Build and maintain the stakeholder engagement plan, mapping key audiences, personas, needs, resistance points, impacts, and tailored messages per profile. * Support the development and evolution of the program narrative, translating technical and operational topics into clear communications for diverse audiences. * Plan and execute communication, onboarding, training, upskilling, and adoption reinforcement activities for end users, power users, leadership, and other stakeholders. * Coordinate the production of materials such as playbooks, user guides, one\-pagers, knowledge pills, FAQs, presentations, video scripts, learning paths, and support content. * Facilitate interviews, workshops, feedback sessions, roadshows, trainings, and alignment forums with users and leadership. * Collaborate closely with Product, Delivery, Data, Engineering, Customer Success, and Operations teams to gather user feedback and convert it into actionable insights. * Define and monitor adoption, engagement, maturity, change readiness, training effectiveness, and perceived value metrics. * Identify adoption risks and barriers, proposing mitigation plans and reinforcement actions in partnership with program leadership. * Support integration among change management, communication, customer success, support, and program governance. * Contribute to establishing routines, processes, and forums that ensure alignment, visibility, and continuity of change throughout the program’s evolution. **For this role, you must have:** * Bachelor’s degree in Engineering, Business Administration, Communications, Psychology, Public Relations, Information Systems, Design, Project Management, or related fields. * Fluency in verbal and written Portuguese and English. * Experience in change management, consulting, digital transformation, customer success, project management, product management, or digital solution implementation. * Ability to structure communication, engagement, training, adoption, and stakeholder management plans. * Solid understanding of complex corporate environments with multiple stakeholders, hierarchical levels, and multidisciplinary teams. * Skill in translating technical information into simple, objective, business-value-oriented messages. * Proficiency in facilitating meetings, interviews, presentations, workshops, and alignment sessions with diverse audiences. * Analytical mindset to interpret feedback, consolidate learnings, organize information, and propose action plans. * Strong organizational skills, autonomy, ownership mindset, and ability to manage tasks with both executive and operational oversight. * Familiarity with corporate tools such as PowerPoint, Excel, Teams, SharePoint, Miro, Planner/Jira/Azure DevOps, or similar. * Ability to operate in an agile context, collaborating with squads, product owners, delivery leads, business analysts, engineers, and domain specialists. * Availability for interactions with global teams and, occasionally, participation in in-person meetings, workshops, or trainings. **Nice-to-have qualifications include:** * Prior experience in digital transformation programs within capital-intensive industries such as Oil \& Gas, energy, mining, manufacturing, pulp and paper, chemicals, or infrastructure. * Knowledge of industrial operational processes, maintenance, reliability, integrity, asset management, or engineering. * Familiarity with topics such as APM or industrial data platforms. * Experience with change management frameworks such as ADKAR/Prosci, Kotter, Change Impact Assessment, Change Readiness Assessment, or similar. * Experience in customer success, product adoption, product marketing, learning experience, service design, or design thinking. * Experience in agile programs with multiple squads, scrum-of-scrums, PI Planning, OKRs, backlog management, and performance metrics. * Experience developing learning paths, training videos, onboarding materials, user guides, and internal communication campaigns. * Knowledge of Power BI, adoption metrics, executive dashboards, or engagement data analytics. * Experience in multicultural environments, international projects, or working with English-speaking stakeholders. * Knowledge of data-driven digital solutions, artificial intelligence, GenAI, analytics, asset monitoring, or workflow automation. **Benefits:** * Nationwide Health Insurance (for employee and dependents, including private room) * Nationwide Dental Insurance (for employee and dependents) * Flexible Meal/Voucher Allowance * Home Office Allowance * Birthday Day Off * Wellhub (formerly Gympass) * Extended Maternity Leave (6 months) and Paternity Leave (20 days) * Daycare Assistance for children up to 3 years old (per child) * Mental health support through Wellz * Benefits Club offering discounts with various partners * Partnerships with educational institutions and language courses * Professional Development (Corporate University) * Partnership with coworking spaces across Brazil * Quality of Life and Well\-Being Program * Consulting physician for Radix employees * Incentive Plans **Radix consistently ranks among the Best Companies to Work For because:** * We employ committed, dedicated, curious, and innovative professionals. * Team spirit is our greatest strength. We work cooperatively and know we’re all rowing in the same direction. * We foster a diverse environment that values equity and inclusion. * Our work schedule is flexible, and for nearly all projects, you can work from anywhere in Brazil. * We prioritize well\-being and care for our people, offering mental health support programs, access to psychiatrists, and a consulting physician. **Interested?** **\#JoinRadix** **Job Code: 8774**