Manager Delivery Management

Description

Job Summary: Lead project delivery with excellence, ensuring customer satisfaction and quality while supporting sales and managing risks. Key Highlights: 1. Lead projects with excellence and a focus on customer satisfaction 2. Manage project issues and risks, balancing scope and schedule 3. Actively participate in the sales process and project estimation Job Description Lead project delivery with excellence, ensuring customer satisfaction and quality while supporting sales and managing risks. Turn challenges into success with Delivery Management. Manage project issues and risks, balancing scope, schedule, budget, quality, and risks. Develop and maintain detailed work plans, ensuring timely and high-quality deliverables. Manage customer expectations and build relationships to achieve mutual objectives. Coordinate local and remote teams, ensuring effective training and resource utilization. Participate in the sales process, estimating effort and expenses. **Together we do what matters.** **Learn more about some of our benefits:** * Meal or food allowance; * Multibenefit Card up to Senior Consultant level; * Health and dental insurance; * Certifications and training; * Life insurance; * Private pension; * Avababy: pregnancy support and welcome kit for new Avanade parents; * Company profit-sharing; * Wellhub; * Childcare assistance; * Career Advisor \- Career mentoring; * Birthday Off policy for your birthday and for children up to age 12; * Wellness sessions; * For managerial or higher-level roles \- Corporate vehicle, parking, and fuel allowance. **Responsibilities:** * Ensure successful project delivery, measuring schedule, budget, and customer satisfaction * Actively support sales and be accountable for estimation, planning, and execution of projects * Communicate status regularly, manage risks, and monitor financial performance * Successfully close projects per agreements between Avanade and the client * Manage risks and issue financial reports throughout the project lifecycle Qualification **Skills and Experience:** * Ability to think and work systematically and logically * Solid understanding of contractual terms and interpretation * Experience in managing customer expectations * In-depth knowledge of Microsoft Project and Team Foundation Server (TFS) * Clear and concise oral and written communication skills * Negotiation skills * Customer orientation and strong interpersonal skills