**What you will do:** * Generate daily reports with support and interaction for sales representatives; * Monitor new projects / innovation together with the Development and Prepress teams; * Provide customer service through various channels (e\-mails / phone / Teams / WhatsApp); * Implement management of the entire commercial packaging portfolio (specific customers), creating information optimization processes; * Analyze consumption demand (forecast) to ensure supply provisioned by customers; * Enter sales orders into the system after verification, in accordance with commercial policy; * Release orders for billing to the tax and logistics departments; * Send documents to customers (color standard swatches); * Track approvals of items in the printing schedule; * Manage inventory aligned with confirmed production orders; * Conduct analysis and status reporting for customers (Follow\-up), up to material delivery in-plant; * Monitor onboarding of new customers, collaborating with the tax and finance teams; * Monitor registration of new products; * Prepare pricing proposals and implement internal pricing tables for executive approval. **What we would like to hear from you:** * Completed undergraduate degree in Commercial Management, Business Administration, or related fields; * Intermediate English proficiency is desirable; * Skills in preparing managerial reports and data analysis (KPI tracking); * Experience using/developing dashboards in Microsoft Excel and Power BI; * Experience transforming strategic data to support B2B customer service.
João Silva
Indeed · HR
João Silva
Indeed · HR
