Agile Master

Description

**What are we looking for?** We are seeking a professional with an analytical, organized, and results-oriented profile who is interested in advancing their career in delivery management and agile governance. We are looking for someone who enjoys following squads’ day-to-day activities, supporting work organization, tracking metrics, and contributing to the continuous improvement of processes. We expect a person with strong communication skills, a sense of responsibility, and a willingness to learn—someone capable of partnering with Product Owners, Tech Leads, Developers, QAs, and other stakeholders to support delivery predictability and quality. This position will collaborate closely with the Operations Coordination team and will have the opportunity to participate in strategic initiatives related to managing multiple squads, metrics, planning, and governance. **Position Objectives:** Act as a facilitator for squad execution and governance, ensuring predictability, operational efficiency, and adherence to agile practices. Responsibilities include supporting planning, monitoring metrics, identifying risks and impediments, promoting continuous improvement, and ensuring the quality of the delivery flow. **Key Responsibilities:** * Facilitate agile ceremonies, including Daily Stand-ups, Planning, Review, Retrospective, and Refinement sessions. * Support the organization and tracking of squad deliveries. * Monitor metrics such as Lead Time, Throughput, Aging, WIP, Bugs, and SLA. * Ensure proper use of management tools, such as Jira and Confluence. * Monitor risks, impediments, and dependencies, supporting their resolution in collaboration with teams. * Support Product Owners and Tech Leads in organizing and prioritizing demands. * Track action plans arising from retrospectives, problem analyses, and process improvements. * Support the preparation and execution of PI Planning and other governance rituals. * Consolidate information and metrics for leadership follow-up. * Promote agile best practices and encourage continuous team improvement. * Act as a facilitator across business, technology, and operations areas. **Requirements:** * Experience working as an Agile Master, Scrum Master, Agile Coach, or similar role. * Solid knowledge of Scrum, Kanban, and agile metrics. * Experience managing workflow, predictability, and metric tracking. * Experience with Jira, Confluence, and agile management tools. * Analytical ability to interpret metrics and identify improvement opportunities. * Strong communication and group facilitation skills. **Preferred Qualifications:** * Agile certifications (PSM, PSPO, KMP, SAFe, or similar). * Experience with PI Planning and scaled environments. * Knowledge of flow metrics and data-driven governance. * Experience in software development operations with multiple squads. * Knowledge of change management (CAB, GMUD, Releases). * Intermediate English proficiency. **Work Location: Remote (Business Hours / BR)** **Who is Insi?** We are a consultancy specializing in digital transformation. But above all, we are a people-first company. People who listen before proposing. Who go to the core before presenting a solution. Who measure success by real change—not by what was implemented. With over three decades of history and a global presence, we believe true transformation begins from within: within individuals, teams, and organizations—and this conviction guides every choice we make, every project we deliver, and every person we develop. **Why build your career at Insi?** Because here you think, decide, and create together. We offer autonomy, clear goals, and an environment where Insiders can interact with diverse technologies, engage in challenging projects, bring new ideas, and work from anywhere in Brazil—and why not, the world. We are ranked among the best companies to work for in Brazil by Great Place to Work and are one of the top 10 employers in Brazil according to TIME magazine. **What are our values?** * We are people serving people * We think and act like owners * We strive for performance * We grow and learn together * We pursue excellence and simplicity * We act with creativity and innovation All individuals are welcome, regardless of condition, disability, ethnicity, religious belief, sexual orientation, appearance, age, or similar factors. We want you to grow with us in an inclusive environment full of opportunities. Do you identify with this? Then, **\#JoinInsi!**