Commercial Manager - Northeast

Description

At Kapazi, we believe sustainable results are built through strategy, relationships, and people development We are seeking a commercially oriented leader with strategic vision, an analytical mindset, and strong management capabilities to drive our results, strengthen relationships with customers and partners, and support the continuous evolution of our commercial operations. This role will play a fundamental part in team development, sales strategy definition, and business performance indicator tracking—connecting market, operations, and performance within a dynamic and collaborative environment **Responsibilities and Duties** ### **Commercial Management and Team Leadership** * Lead, develop, and engage the commercial team, fostering a collaborative, results-driven environment * Support recruitment, onboarding, and development of new talent * Conduct regular follow-ups, provide feedback, and implement action plans for team development * Manage conflicts, support negotiations, and resolve commercial demands * Ensure team alignment with commercial area strategies, policies, and objectives ### **Strategy, Metrics, and Performance** * Contribute to defining the company’s commercial strategic vision * Develop, monitor, and optimize sales plans and projects * Define, track, and evaluate goals, KPIs, and performance standards for the department * Analyze commercial results, market trends, and growth opportunities * Prepare and present managerial reports and performance analyses ### **Market and Channel Relationship Management** * Strengthen relationships with customers, partners, resellers, and distribution channels * Support prospecting initiatives, commercial expansion, and territory development * Negotiate commercial terms with strategic partners and suppliers * Monitor customer satisfaction and support improvements in the commercial experience * Collaborate cross-functionally to ensure process fluidity and operational efficiency ### **Operational Management and Continuous Improvement** * Manage departmental processes, work methodologies, and commercial tools * Support the advancement and utilization of systems such as CRM, BI, and other commercial technology resources * Review and structure commercial operation norms, workflows, and procedures * Administer financial, material, and budgetary resources of the department * Identify opportunities for continuous improvement, productivity gains, and operational efficiency ### **Team Development and Support** * Design and deliver training, mentoring, and commercial capability-building initiatives * Support the technical and behavioral growth of the team * Foster a culture of collaboration, development, and results orientation * Serve as strategic and operational support for the commercial team on a day-to-day basis **Requirements and Qualifications** **Mandatory Requirements** ----------------------------- * Bachelor’s degree in Business Administration, Commercial Management, or related fields. * Sales Methodologies * Sales Funnel Optimization * Prospecting and Lead Generation Tools * Commercial Negotiation Techniques * Project and Initiative Feasibility Analysis * Microsoft Office Suite **Desirable** -------------- * KPI Definition and Tracking * Content Management Systems (CMS) * Customer Service and Support Systems * Sales Territory Management and Planning * Commercial Strategic and Tactical Planning **Additional Information** **Regional Manager – NORTHEAST** ---------------------------- ### **Here, we believe people build stories that transform spaces.** #### **Our journey began in 1978—simple, entrepreneurial, and purpose-driven. That’s how our founder, Seu Perez, took his first steps: with creativity, closeness to customers, and the courage to innovate. This spirit remains alive today and drives our constant evolution.** We have grown, reinvented ourselves, and expanded. Today, we are a national company with industrial units in Paraná and Alagoas, strategically located distribution centers across Brazil, and an operation that connects innovation, technology, personalization, and sustainability. We serve thousands of retail points and deliver our solutions to multiple countries across the Americas. #### **Here, we value:** Ownership and collaboration Purpose-driven innovation Respect for people and differences Responsibility toward the future and the environment Sustainable and shared growth If you seek an environment where you can learn, grow, be heard, and make a difference, Kapazi may be the place for you. #### **Join us in building the future. Join Kapazi!**