Job Summary: Implement and maintain software at client sites under close supervision and guidance, ensuring customer satisfaction and project success. Key Highlights: 1. Implement and maintain software solutions 2. Focus on customer satisfaction and project success 3. Collaborate with the team to achieve results **Description** Implement and maintain software at client sites to ensure customer satisfaction and the success of the assigned project. **Responsibilities and Duties** Perform low-complexity service activities under close supervision and guidance, either on-site or remotely; Implement and maintain software at client sites under close supervision and guidance, following the TOTVS Implementation Methodology and established departmental processes; Collaborate with the team to achieve departmental goals and objectives, completing assigned tasks in accordance with departmental processes and procedures; Perform essential activities such as configuration, simulation, and functional testing (low complexity) to ensure correct software implementation; Monitor testing activities, identify product defects, and generate documentation related to the project execution phase to support scope delivery while adhering to the TOTVS Implementation Methodology; Identify low- and medium-complexity issues and distinguish between product and process errors. **Requirements and Qualifications** Education: Completed undergraduate degree, preferably in the relevant field of operation. Full availability for travel
João Silva
Indeed · HR
João Silva
Indeed · HR
